Occasionally CloudBolt support will ask for a DP dump to be able to further troubleshoot the issue at hand.
Most of the time the DB Dump will be too large to send in a support message, double check with the support agent on the upload link.
In the command line..
Step 1 Heading
mysqldump -u root --password=Vi-gn3tt3 cloudbolt > /tmp/toCloudBolt.sql mysql -u root --password=Vi-gn3tt3 cloudbolt </tmp/jda.sql
First command is for DP dump. Second Command is to apply.