How To Resolve SAML Error on CloudBolt UI Login Page


When logging into CloudBolt UI via SSO authentication (Active Directory, OKTA, etc), you may experience a SAML error that looks similar to Figure 1 below:

Figure 1:


Step 1: The error pointing to a temporary directory

  1. Check the following directories

    1. /usr/local/lib

    2. /opt/cloudbolt/proserv

Step 2: Check the disk space on the CloudBolt appliance, running the following command:

  1. d -h (As you can see from Figure 2, the root directory is full (100%)

Figure 2:

Step 3: Expand the root disk to resolve the login authentication issue

Additional information

This is a documentation link on how to expand the root disk:

Have more questions? Submit a request


Please sign in to leave a comment.