How To Clear dblock When Sync Jobs are Failing

Overview

occasionally CloudBolt users may run into an issue where sync jobs are failing with an error that may look like common.dblock.LockNotAcquiredError

This is a very quick and easy fix following the steps below:

Procedure

1. SSH to your CloudBolt Instance

2. Open shell_plus
   

   /opt/cloudbolt/manage.py shell_plus

3. Delete all dblocks causing the sync job failures
   

   dblock.objects.all().delete()

4. Sync jobs should now be running successfully!